Delivery Policy

At Abaya Lounge, all online orders are dispatched from our dedicated UK Warehouse. Our operational base is situated in the UK, ensuring prompt handling of orders. We are committed to dispatching both domestic and international orders within 48 business hours of receipt. 

 

United Kingdom

For domestic orders, we have established partnerships with Evri and DPD to ensure efficient delivery to your doorstep. Please find below a comprehensive breakdown of the delivery services available to you.

Delivery Service

Delivery Cost

Free Standard Delivery via Evri - For qualifying orders over £125.00

FREE

UK Standard Delivery via Evri

£3.95 (Dispatched within 48 hours, delivered within 3-5 working days)

DPD Express 1-2 Day Delivery

£6.50 (Dispatched within 24 hours, delivered within 1-2 days)

 

    United States

    For orders destined for delivery within the United States, we have forged a partnership with FedEx. Below, you will find an outline of the delivery services available to customers located in the US.

    Delivery Service

    Delivery Cost

    Free Standard FedEx Shipping via Air

    For qualifying orders over $690 USD (subject to live currency rates) Dispatched within 48 hours - delivered within 6-8 working days.

    Standard FedEx Shipping via Air 

    Approximately $49 USD* (subject to live currency rates) Dispatched within 48 hours - delivered within 6-8 working days.

    FedEx Priority Shipping via Air

    Approximately $60 USD* (Subject to live currency rates) - Dispatched within 24 hours - Delivered within 1-2 days.

      

      Canada

      For orders bound for delivery within Canada, we've established a partnership with FedEx & DPD. Please see below for an overview of the delivery services accessible to customers within Canada.

      Delivery Service

      Delivery Cost

      Standard FedEx Delivery via Air

      £40.00 - Dispatched within 48 hours - delivered within 6-8 working days.

      Standard DPD Delivery via Air - £40.00

      £40.00 - Dispatched within 48 hours - delivered within 6-8 working days.

       

      Rest of the world:

      For all other countries, we charge a flat fee of £40.00 and we ship with the most suitable and reliable courier for that specific country. Please note we may request you for additional payment via email if the delivery cost to ship to your country is higher than anticipated. If the payment cannot be made then unfortunately we will have to cancel your order and issue a full refund.

      Kindly note that the delivery time frames for Standard & Express, Delivery are estimated and subject to variation. Please be advised that these services do not entail a guarantee. Moreover, should there be any delays, the postage cost remains non-refundable.